Terms & Conditions of Sale
Terms & Conditions of LIKE OFFICE AND LIFESTYLE Co.,Ltd.
These are a translation of the Thai language version of the Terms and Conditions of LIKE OFFICE AND LIFESTYLE Co.,Ltd. which are supplied here for information purposes only. In case of all and any disputes, the Thai language version will apply.
By purchasing from the catalogue and using the services, you are agreeing to these Terms and Conditions.
1. Conditions Applicable
1.1 LIKE OFFICE AND LIFESTYLE Co.,Ltd.
LIKE OFFICE AND LIFESTYLE Co.,Ltd. is registered to operate business in Thailand with the registration number and VAT No. 0105563165590. The head office is located at 1 Empire Tower Room 27023, 27th Floor, South Sathorn Rd., Yannawa, Sathorn, Bangkok, 10120
www.likeoffice.co.th
LIKE OFFICE Call Center 02 098 6555
LINE: @LIKEOFFICE
Facebook: https://www.facebook.com/LikeofficeTH
1.2 These Conditions shall apply to all contracts for the sales of goods (including services) by LIKE OFFICE AND LIFESTYLE Co.,Ltd. (hereby called “The Company”) to the buyer who is acting in the course of a business. The company shall not be responsible for any legal liability regarding the activity, which does not conform to this contract.
1.3 The Company reserves the right to add, alter, amend or withdraw any of these Terms and Conditions or the Company’s Service Guarantee without notice.
1.4 Orders for goods will only be accepted from buyers acting in the course of a business and the Company will not accept orders from office supply businesses or other wholesale or retail businesses.
1.5 Where the Company knows or is made aware or suspects that the buyer is a dealer in or is a supplier of office supplies or is otherwise engaged in the office supplies business, then the Company will not sell goods to that buyer and can withdraw from any transaction entered into between the Company and the buyer and reserves the right to refuse to sell to that buyer in its sole discretion.
1.6 All orders for goods until accepted or rejected at its discretion by the Company shall be deemed to be an offer by the buyer to purchase goods pursuant to these Conditions and all goods are offered subject to availability. The Company reserves the right at any time to impose a minimum order quantity on any orders for goods prior to the order being accepted by the Company.
1.7 Whilst the Company has attempted to ensure that the information within its catalogues, website and other publications is correct at the time of publication, they do not form part of any contract for the sale of goods. For technical reasons, color illustrations should be viewed as a guide only.
1.8 Any typographical, clerical or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Company shall be subject to correction without any liability on the part of the Company.
1.9 Working days, as agreed in these terms and conditions, mean Monday to Friday of each week excluding bank holidays, public holidays of Thailand or company’s holidays, which will be informed to the buyer in advance.
2. Orders, Specifications
2.1 The Company reserves the right to make any changes in the specification of the goods which are required to conform with any applicable safety or other statutory requirements, or where the goods are to be supplied to the Company’s specification which do not materially affect their quality or performance. Whilst the Company will endeavor to supply the product to ordered, the Company reserves the right to supply products of a comparable specification without notice and to vary to a reasonable extent the quantities delivered from those ordered to conform with the Company’s or its suppliers standard packaging. If supplies of an item are temporarily interrupted, the Company will replace the item with another one of comparable quality or will expedite delivery of the item as soon as it becomes available.
2.2 The goods sold by the Company are at its discretion categorized as:
I. Stock stationery products being stationery and office supplies products ordinarily held in stock by the Company for direct delivery.
II. Non-Stock products – being the products not ordinarily held in stock by the Company. it is the Company’s right to classify this type of products.
2.3 Any non-returnable goods sold by the Company will only be accepted as a return either at the Company's absolute discretion or where the goods are found to be defective at the date of delivery.
2.4 Orders for stock stationery products may be cancelled at any time prior to the dispatch of the goods. Orders for other stationery products may only be cancelled with the written agreement of the Company.
3. Price and Payment
3.1 The company has the policy to offer the best price to the buyer under the condition that the situation is normal, and the price specified in the Company’s quotation is the price that the Company has adjusted to be the most appropriate level under the Company best discretion. Additionally, according to the nature of stationery market, where the price is continually fluctuating, the Company reserves the rights to adjust the price of products without prior notice, except where the price has been predefined in writing only. Besides this, the price of products is marked on the delivery date. If possible, the Company will inform the change in price before there is an actual adjustment.
3.2 The buyer shall pay the price of the goods within 30 days of the date of the Company’s invoice not withstanding that the property in the goods has not passed to the buyer. The time of payment shall be of the essence of the contract.
3.3 The Company reserves the right to grant, refuse, withdraw, restrict, alter or cancel credit terms at its sole discretion. The Company, without limitation, reserves the right to refuse or cancel orders for goods where the buyer is or is liable to become in breach of its agreed credit terms.
3.4 If the buyer fails to make payment on the due date then without prejudice to any other right or remedy available to the Company, the Company shall be entitled to charge the buyer for the debt collection as follows.
I. The outstanding payment will be charged with the interest at 15% per year until the buyer settles all the outstanding debts. According to the principle of interest calculation, the fraction of the month is considered as an entire month. Hence, the interest is applied before and after the court’s judgment.
4. Delivery
4.1 For the buyer who has registered and opened account with customer service department at LIKE OFFICE AND LIFESTYLE Co.,Ltd.
4.1.1 Without problems regarding the traffic jam, bad weather, terms & conditions in this contract, the company shall deliver the products as follow.
4.1.1.1 The Company shall deliver Purchase Orders of stocked catalogue products received on working days before 18:00 within the next working day to the buyer (in specific location defined by the Company*). The Company and the buyer are entitled to determine a different delivery date by a mutual consent.
4.1.1.2 In case of ordering any products, which are not stocked in our inventory, no matter that the absence is caused by the manufacturer or any other possible reasons, the Company will inform the buyer about the date that the product will be delivered. However, the Company will not hold responsibility for the delay in delivery caused by the aforementioned factors. Hence, the delivery schedule should not be materially included in this contract except the agreement has been previously made in writing.
4.1.1.3 The company will not hold any responsibility regarding the undelivered of the products according to the uncontrolled reasons or any other reasons caused by the mistake of buyer or manufacturer.
4.2 The Company reserves the right to make a separate charge for deliveries where the buyer specifically requests, and the Company agrees to making a delivery by an agreed time.
4.3 The purchase order reception, the buyer shall order the products through phone, fax, email and company’s website during the Company’s working day before 18.00 Purchase orders received after 18:00 are classified as received the next working day.
5. Risk and Property
5.1. Risk of damage to or loss of the goods shall pass to the buyer at the time of delivery.
5.2. Although the product has been delivered to the buyer and the buyer has held liability to the risk of product, the title of the product has not yet been transferred to the buyer unless the full payment is made on schedule as previously agreed to the Company.
5.3. The company has the right to recover the goods at anytime as long as the title has not yet been passed to the buyer and the buyer must allow the Company’s representative to access the buyer’s premise in order to check and recover the goods in respect of which title has not passed to the buyer.
5.4 The buyer has the right to use the product until the buyer receives the title in the product.
6. Changing and returning products and refund policy
6.1 If you purchase products on the platform Including via LIKE OFFICE Contact Center 02 098 6555 or Line: @LIKE OFFICE, Facebook, Website for confidence and maximum satisfaction in making purchases on the platform. There is a policy to exchange or return products within thirty (30) days from the date specified on the receipt, under the conditions set by LIKE OFFICE. (Link to Return Policy)
7. Defective products
7.1 Product descriptions and the information on the platform is displayed "as is" without express warranties. Or implied or warranted by any other means
7.2 Product images seen on the platform or offline channels may differ slightly from the actual product you receive.
7.3 In the event that you purchase products through the platform, including via LIKE OFFICE Contact Center 02 098 6555, Line: @LIKE OFFICE, Facebook, Website If the product you received is defective, please contact the service department. Our customers can be found at LIKE OFFICE Contact Center, Tel. 1281, Line: @LIKE OFFICE, Website or e-Mail: sales@likeoffice.co.th Available every Monday – Friday 9.00-18.00 and inform your order number. Your name and address Product description and the reason for returning and whether you want a refund or a replacement. And in case you shop at LIKE OFFICE Please contact the staff at the branch you purchased.
7.4 Immediately upon receiving the product You must inspect the product immediately. And we will notify you of your right to receive a replacement or refund (if applicable) as soon as possible.
8.Disclaimer
Although we make every effort to verify the authenticity and connection between the messages on the platform, and our offline channels, but we cannot guarantee such matters to you, for this reason we make no warranties and not be liable for errors. Inability to perform or technical problems That may occur during use on the platform. And offline channels and if we find that any of the statements are inaccurate and there is a possibility of correcting them, it does not incur unreasonable costs to correct them. We will update it as soon as we can, but we do not accept the following conditions.
8.1 Content displayed on the platform and offline channels are provided without any guarantee of the accuracy of such content. LIKE OFFICE makes no guarantees in all terms and conditions. That may be implied by law or the law of righteousness and will not be liable for any damages, including but not limited to Direct, indirect, special, ongoing, punitive, or spontaneous damages. Or loss of use of profits, information or other intangible items Damage to goodwill or reputation or expenses for purchasing replacement products and services Arising out of or in connection with the use of Incapacity The functionality of the Platform and any information contained in it. Or offline channels, regardless of whether such damage can be foreseeable or not. Or arising under the contract or arising from non-contractual violations the principle of justice. According to restitution or by law or by any other means Unless otherwise expressly stated and to the maximum extent permitted by law.
8.2 There are no provisions. These terms and conditions exclude LIKE OFFICE from liability. Or limit LIKE OFFICE's liability for death or bodily injury arising from our negligence. Of misrepresentation and deception that is important or any other liability that cannot be excluded or limited under applicable law.
9.Indemnity
You agree to indemnify and defend the case on your behalf and not harm LIKE OFFICE, its directors, officers, employees, consultants, agents, and individuals within the Company. Free from all claims, liability, damages and / or expenses of third parties (including, without limitation, legal fees) arising from your improper use of this offline platform or channel. Required by law or your violation of these terms and conditions
10. Warranty and Complaint Handling
Each product has a condition and different product warranty details LIKE OFFICE will fulfill our obligations under these terms with reasonable skill and care. We take your satisfaction very seriously. You can contact us at LIKE OFFICE Contact Center 02 098 6555, Line: @LIKE OFFICE, Facebook, Website Every Monday – Friday 9.00-18.00. We will try to resolve your concerns as soon as possible. And will contact you when we receive any related questions or complaints.
In case of complaints, we ask your cooperation to describe the purpose of your complaint as accurately as possible and, if possible, submit a copy of the order. A copy of the tax invoice or at least the order number That we set the number to you during the confirmation of the order However, your e-mail may fall into our spam filters or not reach us. Or the communications we send to you may not reach you. If you do not receive any response from us within five (5) business days. Kindly resend your question or complaint to us.
11. Protection of personal information
Please see the confidentiality policy. Our Privacy Policy Which can be considered part of these terms and conditions at (link to “Privacy Policy”)
12. Situations outside our control (force majeure)
12.1 We are not responsible to you for any infringement. Obstruction Or delay In the performance of the contract Which is caused by any event That exceed our reasonable control, including but not limited to:
A) to strike Factory door closure Or any other industrial movement
B) civil unrest, riots, terrorist attacks Or the threat of a terrorist attack, a war (whether or not it has been declared by the government), or the intimidation, tendency, or preparation for war.
C) Fire, explosion, storm, flood, earthquake, landslide, epidemic or other natural disaster.
D) inability to use Rail transport Shipping by air, car, or other means of transport Both public and private
E) Inability to use public and private telecommunications networks.
F) New legislation, ordinances Regulations Or any government agency restrictions Strikes, failures, or accidents in the area of delivery, postage or other transportation. Related
12.2 In situations where such force majeure has occurred for more than one week Either you or we can terminate the contract. After sending a notice of termination of the contract Without any responsibility other than refund for the product you have paid and have not yet been delivered.
12.3 If we have entered into a contract for the supply of the same or similar For more than one customer And we are prevented from fulfilling our full obligation to you. With cause from force majeure, we may consider it in our sole discretion. What contracts will we comply with and to what extent?
12.4 We reserve the right with sole discretion In the way we adopt In the performance of our obligations under the contract Even when faced with force majeure
13.Notices
Any notice under the contract must be sent in writing, by letter or email. To the relevant party at the last known address or email address the other party has
A) Notices sent by post will be deemed to have been sent after two (2) business days from the time of mail sent to the recipient's address within Thailand
B) Notices sent by email will be deemed to have been sent within two (2) business days from the time the email was sent. In proving the said transmission Sending letters or emails appropriately addressed or in the case of postage by postage with a prepaid postage or have a delivery record or has been sent or received a report that the submission is considered sufficient
14.Intellectual property rights
14.1 All material contained in or published on our website, including our offline channels, including but not limited to text, graphics, logos, trademarks. Service mark, button, icon, image, audio clip, digital download, campaign name, and composed information. Are property of LIKE OFFICE or our content provider. And are protected by copyright laws and worldwide copyright treaties. These rights are reserved by LIKE OFFICE and our licensors. You may store, print and display the content provided solely for your personal use. You must not publish Manipulate, transmit, distribute or otherwise reproduce in any form any content or copy of the material provided to you. Or that appears on the platform or this offline channel and you are prohibited from using any content in any business or commercial venture
14.2 our status (and the status of the named publisher) as the authors of content on our site. Must have been accepted for that particular status
14.3 You must not use any part. Of content on the platform or our offline channels for commercial purposes without a license to do so from us or from our licensors where LIKE OFFICE becomes aware of any infringement. In our Intellectual Property Rights. LIKE OFFICE does not refrain from taking any legal action.
14.4 If you print, copy or download any portion of the Platform, including our offline channels, that violate these Terms. Your right to use the platform and our offline channels will end immediately. And according to our choice We can ask you Return or destroy any copy of the documents you have created You must not modify, translate, modify, sort or create any modified works. From work that comes from any software or the accompanying documents Provided by LIKE OFFICE or our licensors.
15. Advertising on the platform and offline channels
We will make reasonable efforts to comply with any applicable regulations. Related to this platform and offline channels. Published by the Office of the Consumer Protection Board.
16.Waiver
Our non-exercising rights or there is a delay in exercising any right Under these terms or contracts Will not be considered a waiver of such right or eat the extent to or affect any other cases or cases that occur as a result Or derogates their rights or remedies pertaining to us. Or to be changed or reduced in any way Which our or yours rights under these terms or contracts
17. Separation of the void portion of the contract from the non-void portion.
If any of the above in these terms or in the contract becomes or has been declared void or unenforceable by a court of jurisdiction. Such void or enforceability will not have any effect in any way on any other Article or any part of any other Article. All of which will continue to be fully effective. As long as these conditions or the contract continue to be in effect If there is no set period of validity.
18. Laws Governing Contract
These terms and conditions and any contract (And non-contractual obligations arising out of or in connection with these terms or contracts) will be governed by and construed in accordance with the laws of the Kingdom of Thailand. Both you and we accept the jurisdiction of the courts in Thailand. All communications, interactions and interactions between us must be made or operated in Thai.
19.Amendments
We reserve the right to amend these terms and conditions at any time, additional amendments to these terms will be posted on the platform. And offline channels, however, the use of the platform and this offline channel This will be considered as acceptance of the new conditions When you place an order on the platform or this offline channel You agree that you do so under these terms that are current at the time of your delivery of your order. It is your responsibility to review the latest terms every time you place an order.
20.Warranties and Liability
20.1 The company will replace the product it is found to be damaged during the delivery process without any additional charges. If the delivered product or the price of product is different to the buyer’s order caused by the mistake of the Company, the Company will reclaim the product and make a refund to the buyer without any additional charges. In case that the buyer is unsatisfied with the received product, the Company offers full credit on all orders within 30 days of receipt**. The orders must not be opened and the original packaging must be intact and clear of markings. However, it is the Company’s absolute discretion to finally accept the case of return. When the return is accepted by the Company, the logistics department of the Company will be responsible for the pickup from the buyer without any additional charges. Afterwards, the Company will cancel the invoice.
20.2 The Company shall not be liable to the buyer or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of the Company's obligations in relation to the goods, if the delay or failure was due to any cause beyond the Company's reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond the Company's reasonable control:
20.2.1 Traffic jam, bad weather condition, explosion, flood, storm, fire or accident or any other events beyond company’s capability
20.2.2 War, terrorism, riot, rebel and expropriation
20.2.3 A lawful act, prohibition, regulation, municipal law or measure announced by state or congress or local government unit.
20.2.4 A regulation of import and export. A prohibition to export to other countries 20.2.5 Strike or industrial related event or the trading conflict (no matter it involves with company’s employee or other third party’s employee).
20.2.6 The difficulty in deriving of raw material, workforce, energy, component parts of the machine.
20.2.7 Electrical shortage, damaged vehicle, machine or system break down
20.2.8 Regulation announced by the government about stopping, delaying or parking the vehicle which may affect the delivery of the Company
21. Privacy Policy
21.1 The company reserves the right to review and record all calls from buyers. And use the recording for any purpose Related to the company's business.
21.2 Your personal information will be handled in accordance with the Company's privacy policy. Which describes the personal information that the company collects, maintains and uses of the users' personal information.
The right to personal information, including how to contact the company and regulators The privacy policy document is available on the Company's website.
22. General
22.1 This Agreement is governed by the laws of Thailand.
From the exceptions set forth in the Company's general terms and conditions of sale, the Company will not be liable for any damages. Arising from direct or indirect breach of these terms and conditions of sale.
Due to the impact of pandemic all over the world. It is not limited to COVID-19 (as noted by the World Health Organization), as well as government decisions limiting the scope of the movement involved or the impact it causes.